Is it possible to request a window table in any of the Medallion Club restaurants? open/close
A limited number of window tables are available in all our Medallion Club restaurants. The Brasserie alone seats over 450 Members and guests, with more than 600 meals served pre match for the majority of events.

We regret that we are unable to accommodate Members requests, therefore window table requests are not accepted. Our automatic reservation system allocates all tables and the system extracts information such as table configurations, timing, numbers dining and restaurant capacity to allocate all tables efficiently.

We offer Members and guests a variety of dining options, with all Medallion Club bars and restaurants open 2hrs prior to match commencement. Should you choose to dine closer to the start of the game you may not be in your seat for the start of the match.
How far in advance can I make a restaurant reservation? open/close
Restaurant reservations can be made up to two months prior to the match date. For example if the match is scheduled for July 18 then the reservation can be taken from May 18 by calling the Member Services Team on 1300 650 325
When can I expect to receive my Guest Tickets? open/close
All Medallion Club Guest Ticketing is allocated on the Monday the week of the game. Request forms can be sent in as early as two months prior to the match date, however tickets will not be allocated until the week of the game.
What is the Dress Code in The Medallion Club? open/close
The Medallion Club provides a flexible environment for corporate guests and families and a neat and tidy appearance is required at all times. Smart casual is the minimum dress requirement for entry. To avoid embarrassment or inconvenience to Members and guests, this dress code policy is outlined below.

Children 14 years and under are also encouraged to dress appropriately, although discretion will be used in the case of young children.

The Medallion Club reserves the right to refuse admission to any person not appropriately attired.

Not acceptable: Tracksuit pants, old, ripped, torn or dirty jeans, sports shorts, beachwear or midriff tops, rubber thongs, ugg boots or moccasins, sleeveless tops, tank tops and singlets for men, including sleeveless football jumpers. Hats must be removed before entering the restaurant.
What is the Dress Code in the Grille Steakhouse? open/close
In keeping with our premium Medallion Club restaurant we ask that all Members and guests dress suitably and smart casual is the minimum dress requirement.

Hats must be removed before entering the restaurant.
How many Medallion Club guest tickets can I request at any one time? open/close
You can request up to 10 Medallion Club guest tickets per match (subject to availability).
I've lost my tickets, how do I get them replaced? open/close
Should you have lost or had your tickets stolen, please report this to the Medallion Club as soon as possible. You will then be required to complete the Replacement Ticket form which can be found in your handbook or via our website, www.medallionclub.com.au and then fax the form to the Medallion Club on 1300 650 485.

There is a replacement fee of $20 per group of tickets lost per match. Once we have received your form we will have your original tickets blocked and issue you with new passes. If you need a replacement car park pass an additional $25 will be required for that new parking pass.
I've lost my AFL cards, can I get these replaced? open/close
Yes you can get your AFL cards replaced by completing the Lost AFL Card form which is located on our website, www.medallionclub.com.au. There is a replacement fee of $20 per AFL Card.
What time does the Medallion Club Member Services Team open on an event day? open/close
The Medallion Club Member Services Team operating hours are:

Week Days

Monday – Friday: 8.30am - 5.30pm

Event Days

Friday: 8.30am, until the start of the event.

Saturday: Four hours before the event, until the start of the event.

Sunday: Three hours before the event, until the start of the event.

How do I book reserved seats to a match at the MCG? open/close
Member's can do so by calling Ticketek on 1300 552 072, visiting the website, www.ticketek.com.au or by going to your nearest Ticketek outlet. You will be required to quote the 12 digit barcode, located on the back of the Medallion Club AFL card. Members are entitled to one member ticket and up to four guest tickets per card held (subject to availability).