Is it possible to request a window table in any of the Medallion Club restaurants?
A limited number of window tables are available in all our Medallion Club restaurants. The Brasserie alone seats over 450 Members and guests, with more than 600 meals served pre match for the majority of events.

We regret that we are unable to accommodate Members requests, therefore window table requests are not accepted. Our automatic reservation system allocates all tables and the system extracts information such as table configurations, timing, numbers dining and restaurant capacity to allocate all tables efficiently.

We offer Members and guests a variety of dining options, with all Medallion Club bars and restaurants open 2hrs prior to match commencement. Should you choose to dine closer to the start of the game you may not be in your seat for the start of the match.
How far in advance can I make a restaurant reservation?
Restaurant reservations can be made up to two months prior to the match date. For example if the match is scheduled for 18th July then the reservation can be taken from May 18th by calling the Member Services Team on 1300 650 325 or via our website www.medallionclub.com.au
When can I expect to receive my Guest Tickets?
All Medallion Club Guest Ticketing is allocated on the Monday the week of the game. Request forms can be sent in as early as a month prior to the match date, however tickets will not be allocated until the week of the game.
What is the Dress Code in The Medallion Club?
The Medallion Club provides a flexible environment for corporate guests and families and a neat and tidy appearance is required at all times. Smart casual is the minimum dress requirement for entry and to avoid embarrassment or inconvenience to Members and guests, this dress code policy is outlined below.

Children 14 years and under are also encouraged to dress appropriately, although discretion will be used in the case of young children.

The Club reserves the right to refuse admission to any person not appropriately attired.

Acceptable: Collared shirts, business attire, dress jeans*, tailored pants or shorts, polo shirts and t shirts, long sleeve football jumpers and scarves.

Not acceptable: Tracksuit pants; old, ripped, torn or dirty jeans; sports shorts, beachwear or midriff tops, rubber thongs, ugg boots or moccasins. Sleeveless tops, tank tops and singlets for men, including sleeveless football jumpers.
*Denim is not acceptable for entry to The Grille restaurant.
What is the Dress Code in the Grille?
All patrons dining in The Grille are advised a more formal dress code applies:

Acceptable: Business attire, tailored jackets (no leather or suede), suits and pants, collared business shirts.
Ties are optional.

Not Acceptable: Denim, sports shoes or clothing, including football jumpers; polo shirts or t-shirts, shorts.
How many Medallion Club guest tickets can I request at any one time?
You can request up to 10 Medallion Club guest tickets per match (subject to availability).
I've lost my tickets, how do I get them replaced?
Should you have lost or had your tickets stolen, please report this to The Medallion Club as soon as possible. You will then be required to fill in a Lost Ticket form which can be found either in your 2009 Ticketbook or via the website, www.medallionclub.com.au. There is a cost of $20 per group of tickets lost per match. Once we have received your form we will have your old tickets blocked and issue you with new passes.
I've lost my AFL cards, can I get these replaced?
Yes you can get your AFL cards replaced by completing the Lost AFL Card form which is located on our website, www.medallionclub.com.au. There is a replacement fee of $20 per AFL Card.
What time does the Medallion Club Member Services Team open on an event day?
The Medallion Club Member Services Team operating hours are:

Week Days

Monday – Friday: 8.30am - 5.30pm

Event Days

Friday: 8.30am, until the start of the event.

Saturday: Four hours before the event, until the start of the event.

Sunday: Three hours before the event, until the start of the event.

How do I book reserved seats to a match at the MCG?
Member's can do so by calling Ticketek on 13 28 49, visiting the website, http://www.ticketek.com.au or by going to your nearest Ticketek outlet. You will be required to quote the 12 digit barcode, located on the back of the Medallion Club AFL card. Members are entitled to 1 member’s ticket and up to 4 guest tickets (subject to availability).

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The best seats in Etihad Stadium surrounded by the finest facilities. Medallion Club Members enjoy premium reserved seating to all sporting events at Etihad Stadium, access to Toyota AFL Grand Final Tickets, over 40 AFL games at the MCG, premium golf courses and horse racing as part of the package.
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